Nothing more refreshing than reach home early! Have nice shower and maybe a game or two of badminton. Away from home for a week and wanting to go home is normal to a lot of people having suffer the traffic jam to reach home, maybe are normal too.
If you are looking forward for a nice weekend and end up screwing it up, it’s frustrating. Having told that your flight is delay or cancelled due to technical problem is frustrating. Having the same experience twice is ~!@#$%^&* FRUSTRATING WITH ANGER
STAY away from Malaysia Airlines System (MAS) flight 7.45pm, Kuching – Kota Kinabalu on Friday or on weekdays! Use Air Asia if you want to fly home without delay. Forget about MAS service, forget about MH – Malaysia Hospitality! It’s a ~!@#$%^&&*& LIE!
Why pay for extra when you are actually pay for frustration? Why pay extra when you want to reach home early instead low cost Air Asia reach home first?
So after you get frustrated, what do they give you? A piece of KFC meal voucher for dinner! Do they want to replace your frustration and time with a cheap voucher? High hormone chicken and high sugar contains soft drink to quick fix your mental patience? (I use it any way – I’m so hungry. So the voucher comes in handy or as bribe?)
I have all to believe MAS RIPPED you off your wallets and your precious times. I wasted my 4 hours today and the same amount of hours last 2 week on the same day and time. Today I am so frustrated that I lost my coolness! I wasted my time writing this negative post!
If MAS having problem with less customer to fly in the evening, then don’t do it! Why do it to let down your customers?
So MAS, you think it’s funny?
Like any other business, airlines in Malaysia can’t keep up to their own standard due to bad management or the so call “unforeseen circumstances”. Don’t get me wrong, nothing is perfect in any business accept “you” can always make the right choice.
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Malaysia Airlines (MAS) |
Air Asia |
- Online Ticketing – Seating, seating system** Please choose after 6 rows seating or near exit doors, in case your flight going down you will have higher survivor rate.
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- Choose your own seating for all the flight! Very flexible! Air Asia customer would normally be slam “you ingat ini Air Asia ka? Duduk ikut nombor laa!” by the steward or stewardess. They threw a very sinister look.
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- Only vailable for flight to Australia and Hangzhou (Shanghai). Premium “XL” Seats can charge up to 1K. Free seating for all the flight except long haul flight you get to select your seat from the website.
- Express boarding – Only RM10 you can walk like a king, choose your sit and most important, save your time Q up for boarding. Sometime the Air Asia crews is too “pai seh” for the old people so they ask the older folks to board the plane the same time as the express boarding paying customer. I guess their promises made to their 360 mag reader are just a lie! No more mistake?
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- Online Ticketing, when to purchase?
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- 2 days in advance. This is totally not flexible.
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- 4 hours in advance. This is very convenience for last minutes booking. This is especially handy for bad time management consumers.
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- Online Ticketing, changes.
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- You may change flight time and day. Very handy if you are late or something at least you won’t waste your money away so much. Not available for Super Saver ticket. I guess not much different than low cost carrier?
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- If you are late for your flight for whatever reason, you can’t change flight time/ day even if you have money to pay for it. Ticket not use considers burn!
Air Asia says, “Now any one can fly but let’s charge them if they don’t fly!
- For some reason MAS thinks it’s right! MAS announce the “trick” through TV, radio and Goggles ads in Q2 2008 to boost their flight. Hit hard by Air Asia?
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- 30 minutes before departure. Except super saver, your ticket can be rescheduling with penalty. Still better than whole ticket burn off.
- You can check in 24 hours before flight time. Travel agent may even check in for you 2 days in advance.
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- 45 minutes before departure. This is where the shit hit you if you are late, your ticket consider burn! Go on curse all you want you can even use Patrick Teoh favorites curse, NIAMAH!!!
- Web check-in and Kiosk check-in is available! Express boarding
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- Degrading and moving toward “light” meal and soon Kuching – KL won’t have any meal. MAS mean 15g peanuts is light meal but I think it’s more like a junk food. Maybe it’s just me?
However the coffee, tea, small bun and orange juice onboard are still very acceptable.
Normally they will try to serve you as simple as possible, if you are not asking for it you won’t get it. Get it?
- You get to choose your meal for long haul flight.
Meal on MAS is boring – MAS has been very, very lazy to make their meals exciting and creative. Wake up pal!
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- Order your meal when you purchase your ticket. From RM4 – RM7 for all flight and RM20 meal for long haul flight. Personally I would prefer local coffee not the 3 in 1 coffee.
- I like their Sandwich, for RM5 these sandwiches are incredibly delicious!
- Nothing is free on Air Asia but I have to say they are creative and they mean business!
- The flight attendants sometime get quite lazy to sales the in-flight meals knowing the pattern on certain passenger couldn’t careless of them. How pathetic!
- Meal maybe as fresh as it can be, depending on how lazy their people keep up to their standard. No offense, even top franchise restaurant having difficulty to control quality what more to say about Air Asia or MAS? Proof it to me if you disagree.
- One very irrational rules of the pre booked meal online is – book 2 days in advance! What kind of rules is that? Not like you are not selling meal on a daily basis!
If you read Kenny Sia’s blog lately you would find out that Air Asia is ENCHANCING their in flight meal menu. With all the great people Kenny have met he also turns out to be happier to write happy thing and buried some other facts.
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- All the flight excepts MAS Wings
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- If you are lucky! Or else you would need to walk the miles. Up and down the stair case (dangerous for elderly people) rain or shine, walk at your own risk.
When the plane gets wet, the floor is totally soaked! You kept thinking where the water goes? It may drip on the electrical and risk of malfunction. Plane diving anyone? You jump I jump?
- Ever since KK – Kuching route on Airbus, kind of lucky to be able to relax your foot with aero bridge. Low cost airlines will try to cut cost, RM85 per hour on rental from Malaysian Airport Berhad (MAB) is not what Air Asia keen on because indirectly it’s add on to passenger’s ticket price.
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- In comparison to Singapore Airlines (SIA), MAS suck!
- MAS use tissues as hot towel. Are we talking about saving the trees here? And also No tooth paste/brush (even Japan Ramen store use proper hot towel) SIA menu is first class! Like I said, MAS LAZY with their menu and it’s not creative!
- This is what I ate on board MAS KL - Tokyo…
- This is the menu on board Singapore Airlines…
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- No Idea (don’t tell me Air Asia don’t have hot towel!)
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- Confusing. E.g. GoInsure Travel Protection. Flight time and date sometime seem to be confusing. Personally I have made wrong booking few times. I am sure you too?
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- Other than National carrier, NOTHING except MH. MAS claim it’s Malaysia Hospitality
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- Manchester United, Williams F1 Team, Air Asia X
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- The myth and the perception of Malaysian people toward both Airline
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- Passenger are mostly rich people
- Passenger is more educated and more civilize and know how to Q and will not rush to the boarding gate.
- Thinks Air Asia is cheapskate
- Has more LV, Gucci, branded shit than Air Asia
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- “Kiamsiap” people, even RM5 meal also don’t want to pay. Always say NO to everything.
- Poor cow people
- “Kiasu” no seat, No manners, don’t know how to Q, Cut Q, and etc…
- When the flight is cheap, people get to travel and more weird people onboard.
- Zero fare is cheap! (How true is that?)
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By the time I reach this paragraph my frustration has since gone. They say if you are sad or angry it’s good to release it/ share it and you will get over it. By the way, good job to the airlines for making money out all the frustrated customers.
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Tags: Air Asia, Malaysia Airlines
It sounds like you work for Air Asia.
Hello Michelle,
I sound like working for Air Asia? ummm not bad, I should talk to Tony for post with him eh? hehehe or I can try Jason Lo on the Tune. Should be fun.
thanks for visiting.